AI on the Decline? Why Hallucinations, Drift, and Design Choices Are Failing Users
Frank Marano Frank Marano

AI on the Decline? Why Hallucinations, Drift, and Design Choices Are Failing Users

Is AI getting worse

Once upon a lunch hour I asked Gemini for a nearby bite. I wanted something quick, tasty, and real. What I got back was a glowing, multi-paragraph love letter to The Toasted Pointe — a restaurant that, as far as my Google-fueled stomach could tell, does not exist. After I pushed back, the AI admitted, “You are absolutely right — The Toasted Pointe does not exist.” It even added, “There is no website because the restaurant is not real.” Charming, creative, and utterly fictional, that response felt less like a helpful suggestion and more like a confident improv routine.

That little episode isn’t just a funny anecdote. It’s a snapshot of a pattern: models that are eager to please, sometimes at the expense of truth. They’ll invent, embellish, and validate, all while sounding like they’ve got the receipts.

Read More
HIPAA’s Big Glow‑Up: What the New Security Rule Means for Small Healthcare Orgs (and Why You Shouldn’t Panic… Yet)
Frank Marano Frank Marano

HIPAA’s Big Glow‑Up: What the New Security Rule Means for Small Healthcare Orgs (and Why You Shouldn’t Panic… Yet)

Anyone who’s spent time in healthcare knows HIPAA is basically that one friend who says they’re low‑maintenance but shows up with a 47‑item checklist and a follow‑up questionnaire.

Well… buckle up. Because HIPAA is about to roll out its biggest makeover since 2013 — and this one isn’t just a fresh coat of paint. It’s a full renovation, new wiring, upgraded appliances, and probably a smart fridge that judges your snack choices.

Read More
When Healthcare Breaches Happen, It’s Usually Because Someone Clicked the Thing They Weren’t Supposed To
Frank Marano Frank Marano

When Healthcare Breaches Happen, It’s Usually Because Someone Clicked the Thing They Weren’t Supposed To

If you’ve worked in healthcare for more than 12 minutes, you already know the truth:

Your staff are compassionate, dedicated, overworked… and absolute chaos gremlins when it comes to cybersecurity.

And that’s not an insult — it’s a statistical reality.

Healthcare data breaches have exploded over the last few years, with millions of patient records exposed annually. Attackers aren’t just getting smarter; they’re getting lazier — because they don’t need to break in when someone on the inside will happily hold the door open by accident.

Read More
PHI Sprawl: The Silent HIPAA Problem Sneaking Through Every Small Healthcare Practice
Frank Marano Frank Marano

PHI Sprawl: The Silent HIPAA Problem Sneaking Through Every Small Healthcare Practice

If you work in a small healthcare practice — dental, urgent care, specialty office, mental health, PT, or anything in between — you already know that Protected Health Information (PHI) is everywhere. It’s in your EHR, your inbox, your shared drive, your laptop, your “just this once” spreadsheet, and occasionally in that mystery folder on the desktop no one remembers creating.

And that, my friend, is the problem.

Read More